Privacy Policy

Overview

House of Bamboo (“House of Bamboo,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us through our website. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We May Collect

We may collect information you voluntarily provide through our website, including when you contact us, submit an inquiry, request reservations, or otherwise communicate with us. This may include:

• Your name
• Email address
• Phone number, if provided
• Reservation or event-related details you choose to share
• Any message or inquiry content you submit

We may also collect limited technical information automatically through normal website operation, such as browser type, device type, IP address, pages visited, and general usage information.

How We Use Information

We may use the information we collect to:

• Respond to your questions or reservation inquiries
• Communicate with you about requested services or information
• Improve our website, user experience, and customer service
• Maintain the security and operation of the website
• Comply with legal obligations when required

Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to improve site performance and understand visitor activity. These technologies may collect general website usage information, but they are not intended to identify you personally unless you voluntarily provide your information to us.

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, manage communications, process requested services, or support our business operations, provided those parties handle information appropriately. We may also disclose information if required by law or to protect our legal rights.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of third-party sites, and your use of those sites is subject to their own terms and policies.

Data Security

We take reasonable steps to help protect information submitted through the website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to provide personal information through the website. If you contact us and would like us to update or remove information you previously submitted, you may reach out using the contact information below.

Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page, and the effective date above will reflect the current version.

Contact Information